Omega is a video chat mobile application. You can meet cool and interesting people from all over
the world, enjoy fun chats, and make new friends on our platform.
Personal Information (as defined herein) that you share with us and the data we collect when you
are accessing our App and/or our Service.
Personal Information about our users is an integral part of our business, so please read this
policies outlined below.
are using the App and the Service. This policy does not apply to the practices of third parties
that Omega does not own or control, including but not limited
to third party services you access through Omega, the App or the Service, or to individuals that
Omega does not employ or manage. As our Service integrates with third party sites, and other
sites and social networks, we assume
that you are already aware of the privacy policies of those other sites and networks when using
our App and/or our Service and when you allow us to interact with these sites and networks on
The key functionality of Omega is a video chat mobile application where users can meet cool and
interesting people from all over the world, enjoy fun chats, and make new friends on our
platform. It pairs individuals (“Users”) together based on compatibility
and other factors, and to enable individuals to chat and communicate online through various
media including text, and video (collectively, the “Service”).
According to relevant international regulation, Omega will not provide the Service in the
following countries or territories:
Information We Collect
There are three basic ways we collect information:
- Information you choose to give us
- Information we get when you use our services
- Information we get from third parties
Here’s a little more detail on each of these categories.
Information You Choose to Give Us
By visiting and interacting with Omega, its App and/or its Service, you provide us with Personal
Information which may include, but is not limited to, the following:
- Personally Identifiable Information: may include, without limitation, information provided when
you register to use the App and/or the Service, including your name, profile picture, date of
birth, phone number, phone book content,
address, email address, occupation, employer, gender, age, birthday, and friend list, and/or
other social network usernames and ‘likes' and preferences, friend lists and number of friends
you have via social networks, messages
to other users of the App and the Service, use information regarding your use of the Service,
profile picture that you upload via the App or the Service, and browser information.
- The information you choose to provide above may be shared with your contacts on our service.
You have total control over your profile information and you can modify at any time. Your
Profile is available to other users of the
Service who are connected to you on our service. In addition, unless you opt-out (which you may
do so at any time in the settings of our application), your Profile is discoverable by other
users. You may choose to “block” any
user on our platform to prevent unwanted access of your Personal Information.
- You may also choose to share your mobile device’s Contacts list with us (including names,
numbers, emails, Apple ID, etc) and we will store it on our servers to help you better improve
our service, e.g. connecting with friends
on our service. If you do not want us to store this information, you may opt-out through your
account settings or notify us via email. If done so, we will not be able to offer some of our
features on our service.
Of course, you’ll also provide us whatever information you send through the services. Keep in
mind that the users you send texts, images, and any other content to can always save that
content or copy it outside the app. So, the
same common sense that applies to the Internet at large applies to Omega as well: Don’t send
messages or share content that you wouldn’t want someone to save or share.
It probably goes without saying, but we’ll say it anyway: When you contact Omega Support or
communicate with us in any other way, we’ll collect whatever information you volunteer.
Information We Get When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and
how you’ve used them. We might know, for instance, how many people you’ve had a video chat
conversation with and for how long. Here’s a
fuller explanation of the types of information we collect when you use our services:
Usage Information. We collect information about your activity through our services. We may
collect information including but not limited to:
- Content uploaded through the video stream when using the service through video chat. It
includes creating or uploading different kinds of content to the App, including without
limitation, photos, text, messages, posts, html, URLs,
pictures, video and other content (collectively, “User Contributed Content”), and the metadata
that is provided with the content. As you upload User Contributed Content you should be mindful
of your privacy as well as the privacy
- How you communicate with other Omega users, such as their names, the time and date of your
communications, the number of messages you exchange with your friends, which friends you
exchange messages with the most, and your interactions
with messages (such as when you open a message or capture a screenshot). We allow you to share
text messages, photos, screenshots, videos and other forms of communications on our service with
other users, and if you choose to do
so your text messages, photos, screenshots, videos and other communications may be stored on our
servers. In addition, if you choose to share these items with other users, we may not be able to
remove them from our servers or make
them unavailable to anyone you have shared them with. Sending and sharing text messages, photos,
screenshots, videos or other communications on our service is your decision. By choosing to
share that information, you should understand
that you may no longer be able to control how that information is used and that it may become
publicly available. We are not responsible for any use or misuse of information you share.
- Device Information. We collect device-specific information, such as the hardware model,
operating system version, advertising identifier, unique application identifiers, unique device
identifiers, browser type, language, wireless
network, none direct display of content moderation, and mobile network information (including
the mobile phone number).
- User content e.g. photos, screenshots, comments, and other materials that you create on the
service may also be collected. Your photos and videos may be captured by other users on the
service, and those content can be stored and
used by us or third party services for content moderation and community safety monitoring
purposes. You can change third party sharing options in our product settings or writing to us
- Device Phonebook. Because Omega is all about communicating with friends, we may—with your
consent—collect information from your device’s phonebook.
- Location Information. When you use our services we may collect information about your location.
With your consent, we may also collect information about your precise location using methods
that include GPS, wireless networks,
cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and
- Information Collected by Cookies and Other Technologies. Like most online services and mobile
unique advertising identifiers, to collect
information about your activity, browser, and device. We may also use these technologies to
collect information when you interact with services we offer through one of our partners, such
as commerce features. Most web browsers
are set to accept cookies by default. If you prefer, you can usually remove or reject browser
cookies through the settings on your browser or device. Keep in mind, though, that removing or
rejecting cookies could affect the
choices, please check out our Cookie Statement. To learn more about how third parties use these
technologies on our services, be
sure to read the Analytics and Advertising Services Provided by Others section of our privacy
- Log Information. We also collect log information when you use our website. That information
includes, among other things:
- Details about how you’ve used our services.
- Device information, such as your web browser type and language.
- Access times.
- Pages viewed.
- IP address.
- Identifiers associated with cookies or other technologies that may uniquely identify your
device or browser.
- Pages you visited before or after navigating to our website.
- If you contact us by email and other means we may keep a record of your contact information and
correspondence and will use these contact info and correspondence if we respond to you.
Information We Collect from Third Parties
We may collect information that other users provide about you when they use our services. For
example, if another user allows us to collect information from their device phonebook—and you’re
one of that user’s contacts—we may combine
the information we collect from that user’s phonebook with other information we have collected
about you. We may also obtain information from other companies that are owned or operated by us,
or any other third-party sources, and
combine that with the information we collect through our services.
How We Use Information
We provide you with an amazing set of products and services that we relentlessly improve. But we
do a lot more as well, such as:
- Develop, operate, improve, deliver, maintain, and protect our products and services.
- Communicate with you.
- Monitor and analyze trends and usage.
- Personalize the services by, among other things, suggesting friends or profile information, or
customizing the content we show you, including ads.
- Enhance the safety and security of our products and services.
- Verify your identity and prevent fraud or other unauthorized or illegal activity.
- Use information we’ve collected from cookies and other technology to enhance the services and
your experience with them.
- Enforce our Terms of Service and other usage policies.
We may also store some information locally on your device. For example, we may store information
as local cache so that you can open the app and view content faster.
How We Share Information
In certain instances, we may share your personal information with third-party service providers
to further improve and optimize our service for you. We may share information about you in the
- With other users. We may share the following information with other users
- Information about you, such as your username and name;
- Information about how you have interacted with the services, such as the names of users you are
friends with, and other information that will help users understand your connections with others
using the services. For example,
because it may not be clear whether a new friend request comes from someone you actually know,
we may share whether you and the requestor have Omega friends in common;
- Any additional information you have consented for us to share. For example, when you let us
access your device phonebook, we may share information about you with other users who have your
phone number in their device phonebook;
- With all users and the general public. We may share the following information with all users as
well as the general public:
- Public information like your profile pictures that you submit to Local. If a Local service is
streamed on the web or broadcast in some other media, it may be viewed by the public at large.
- With our affiliates, we may share information with entities within the Omega family of
- With third parties, we may share your information with the following third parties:
- With service providers, sellers, and partners. We may share information about you with service
providers who perform services on our behalf, sellers that provide goods through our services,
and business partners that provide
services and functionality.
- With third parties for legal reasons. We may share information about you if we reasonably
believe that disclosing the information is needed to:
- Comply with any valid legal process, government request, or applicable law, rule, or
- Investigate, remedy, or enforce potential Terms of Service violations;
- Protect the rights, property, and safety of us, our users, or others; or detect and resolve any
fraud or security concerns.
- With third parties as part of a merger or acquisition. If Omega gets involved in a merger,
asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our
business to another company, we may share
your information with that company before and after the transaction closes.
- In the aggregate or after de-identification. We may also share with third parties, such as
advertisers, aggregated or de-identified information that cannot reasonably be used to identify
You expressly agree that information provided when you register the App and/or the content your
created when using the App (including without limitation, photos, text, messages, posts, html,
URLs, pictures, video and other content),
may be recorded, stored, published and made available to the rest of Omega users. Furthermore,
other users may follow you on the App, and your followers can see, for example, the user
contributed content that you have uploaded
to the App. Individuals reading this information may use it or disclose it to other individuals
or entities without our control and without your knowledge. We therefore urge you to think
carefully about including any specific
information you may deem private in the information you provided or content that you create in
Your information may also be stored and process in any country in which we provide service to due
to server facilities and third-party service teams. By using our service, you consent to any
such transfer of information outside
of your country.
Community safety is our number one priority and some of the above user information are mandatory
in order to create a safe community
for all users.
Information You Choose to Share with Third Parties
The services may also contain third-party links and search results, include third-party
integrations, or be a co-branded or third-party-branded service that’s being provided jointly
with or by another company. By going to those links, using the third-party
integration, or using a co-branded or third-party-branded service, you may be providing
information (including personal information) directly to the third party, us, or both. You
acknowledge and agree that we are not responsible
for how those third parties collect or use your information. To the extent that you use a
profile that may be available to others on our Service, you are solely responsible for its
content and accuracy at all times. As always,
we encourage you to review the privacy policies of every third-party website or service that you
visit or use, including those third parties you interact with through our services.
Promotional Emails and Messages
You may choose to receive the newsletters, surveys, discounts, and other promotional materials
from us through emails and messages. We will also send the latest information on products and
services, and other offers with your consent.
You can stop receiving promotional emails by unsubscribing from emails and messages any time. If
you unsubscribe from receiving such promotional emails, we may still deliver you service-related
communications and in-app messages.
How Long We Keep Your Content
Finally—and this is important—you should understand that users who see the content you provide
can always save it using any number of techniques: screenshots, in-app functionality, or any
other image-capture technology. It’s also possible,
as with any digital information, that someone might be able to access messages forensically or
find them in a device’s temporary storage. If any deletion of user information of our App
happens, we cannot promise that deletion will
occur within a specific timeframe. And we may also retain certain information in backup for a
limited period of time or as required by law.
How we protect Your Information
Protecting user privacy and personal information is a top priority for us. We process your
personal information to improve and enforce our security measures, combat spam, malware,
malicious activities, or security risks, and to monitor
and verify your identity so that unauthorized users do not access your account with us. Access
to any user information is restricted to our employees, contractors, agents, and third-party
service providers ONLY whom needs to know
the information in order to provide, operate, develop, maintain, support, and optimize the our
service experience and security. We use password protection, access logs, and system monitoring
to safeguard the confidentiality and
security of all user information.
Due to the inherent nature of the internet and related technology, we do not guarantee the
protection of information under our control against loss, misuse, or alteration.
Control over Your Information
We want you to be in control of your information, so we provide you with the following tools.
- Access and Updates. We strive to let you access and control the personal information that we
have about you. There are limits though to the requests we’ll accommodate. We may reject a
request for a number of reasons, including, for
example, that the request risks the privacy of other users or is unlawful. You can access and
update your account information right in the app by visiting the app’s Settings page. If you
need to access, update, or delete any other
personal information that we may have, you can send an email request to email@example.com.
Because your privacy is important to us, we may ask you to verify your identity or provide
additional information before we let you
access or update your personal information. You can also remove our service from your mobile
device or process account deletion.
- Revoking Permissions. If you change your mind about our ongoing ability to collect information
from certain sources that you have already consented to, such as your phonebook, camera, photos,
or location services, you can simply
revoke your consent by changing the settings on your device if your device offers those options.
Of course, if you do that, certain services may lose full functionality.
- Erasure. You have the right to ask for your personal information to be deleted in certain
circumstances. Please note that your right to erasure may be limited if the data are necessary
for compliance with a legal obligation or for
the establishment, exercise or defence of legal claims.
- Restriction on Processing: You have the right to object to and ask for restrictions on the
processing of your personal information in certain circumstances.
- Objection: You have the right to object, on grounds relating to your particular situation, at
any time to processing of your personal information.
Omega shall no longer process the personal information unless Omega demonstrates compelling
legitimate grounds for the processing which override your interests, rights and freedoms or for
the establishment, exercise or defence of legal
Analytics and Advertising Services Provided by Others
services. These companies may collect information about how you use the services and other
websites and online services over time and across
different services. This information may be used to, among other things, analyze and track data,
determine the popularity of certain content, and better understand your online activity.
Additionally, some companies may use the information they collect on our services to deliver
targeted advertisements on behalf of us or other companies, including on third-party websites
and apps. Omega does not currently respond to
do-not-track signals that may be sent from your device. If we do so in the future, we will
Data Access and Removal
You can choose to remove your data anytime you want. If you ask us to delete your account, we
will use commercially reasonable efforts to remove your data from our servers, subject to any
applicable legal or other requirement to maintain
certain records of your personally identifiable data. Please note that the deletion of your
personally identifiable data from our database may result in us not being able to provide you
with the Service.
If you wish to update or delete your personal information submitted, you can update it via the
App. Alternatively, you can send your email request to firstname.lastname@example.org.
Retention of Your Data
We will keep your personal data only for so long as is necessary to fulfill the purposes outlined
longer need your personal data, we will
either irreversibly anonymise or securely delete it from our servers.
Our services are not intended for—and we don’t direct them to—anyone under 18. Anyone under 18
is not allowed to use our Services. Therefore we do not collect the user information of anyone
under the age of 18. In the event that the information you provide
in this regard is not truthful, Omega shall not be liable as it cannot verify the age of its
users. If you are under 18 years old, do not attempt to register or use the App or the Service.
If you are under the age of 18, you may
NOT use the Service, with or without the approval of a parent or guardian.
that’s available on our website and mobile
application. Other times, we may provide you with additional notice (such as adding a statement
to our websites’ homepages or providing you with an in-app notification).